Adobe Illustrator, Adobe Photoshop, and Adobe In-Design. We will also accept Adobe Acrobat pdf files, tif, jpg, and Microsoft Office Files.

Please include (1) the original file, (2) all fonts and placed images even if they are embedded in the presentation, (3) final specs such as size and finishing and (4) if possible, a hard copy proof.

Our inkjet printers are CMYK devices and cannot guarantee exact Pantone matching. If color is critical, we can provide you with sample color swatches of variations on the required colors. This will allow you to choose the best match.

Word processing and spreadsheet applications adjust margins and graphics based on printer description and are not recommended for print production. If files are created in these types of applications, a hard copy should be submitted with your order and additional charges for reformatting could be incurred. PDF files are accepted, but can produce unexpected results in regard to color and resolution. For best results, we recommend creating your file in one of the applications listed above.

The easiest way to send your files to eBlueprint electronically is via our website. You can log into www.eblueprint.com and go to the Color part of our website. You can place your color order from these pages and checkout by either using your existing eBlueprint account or via credit card.
Smaller files can be e-mailed to color@eblueprint.com or you can call and request a temporary upload key to our website… however, we would prefer that you upload by going to our website. In order to process emailed or uploaded orders, we require a credit card number prior to beginning your project.

eBlueprint does not make corrections to any file sent in for production without written instructions from the client. All files submitted for production is processed "as-is" unless other instructions have been agreed upon between eBlueprint and the customer. Additional graphics charges may apply.

For faster turnaround and a smooth process, we recommend our online ordering system at www.eblueprint.com where you can generate your work order automatically, getting your project through the shop more quickly.
If you like, you can email your files to the Color Department directly at color@eblueprint.com, or send digital files to us by uploading your files directly to our website. If you must send hard copy, use www.eblueprint.com to request a pick-up.

eBlueprint encourages all customers to take the time to PROOF documents. We do not accept responsibility for jobs that do not meet your expectations if you refused our standard proofing process. If we are required to re-print, you will be charged for both print runs.
It has been our experience that if you don't take the time to proof your job, and you end up unhappy with it, you will most often take the time to re-print it. It's a much better idea to not take the risk. Proof your project the first time. You'll save yourself time and money.

200 dpi at the final output size. Increasing resolution beyond 200 dpi will not enhance your image quality, it will only increase production time by increasing the file size.

Leave room for bleed for any image or color that bleeds off the edge of the page. Do not change the document size. Just drag the picture box over the edge of the document.

You should include the original file, plus all fonts or placed or linked images used in the presentation. Also include a hardcopy proof.

Word processing and spreadsheet applications adjust margins and graphics based on printer descriptions and are not recommended for print production. If files are created in these types of applications, a hard copy is required when submitting your order, and additional charges for reformatting could be incurred. For best results, we recommend creating your file in one of the applications listed under supported software, or save your file as a .pdf before submitting.

For EPS (vector based) graphics, convert all of your text to curves (or outlines) when saving eps graphics out of Illustrator, In-Design, Freehand, or Corel Draw. This will minimize font rejustification problems during output.

Yes. Image files should be saved as an Adobe RGB 1998 Color Space at 200 dpi at final print size.

It depends on the type of process you select. In general, we can print to any size, either with more than one document on a page for small document sizes or using our large output machines that print up to 60" across by any length.

A scanner does not have any effect on the quality of image. If the image is of poor quality, has dirt, scratches or creases on it, the scanner will pick up on all these imperfections. Our skilled color imaging staff can repair some types of image blemishes with Photoshop. It takes a considerable amount of time to improve poor images. Photo re-touching is charged per hour.

Normally scheduled jobs take precedence over non-scheduled jobs and non-scheduled jobs are completed in the order they are received.
When a customer has an emergency, we accommodate them. RUSH jobs often interrupt our production schedule forcing us to take in-progress jobs off the table, set up and produce the RUSH, and then set up the previous job again. Having to break and reset-up takes a tremendous amount of time out of our schedule.
It is important for customers to understand that additional fees will be incurred when production of scheduled jobs is interrupted. If we are able to complete the RUSH without pushing back other jobs, we won't add the prioritization charges. eBlueprint completes projects as efficiently and effectively as possible, so RUSH status will be determined upon receipt of the job.